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Businiess name:
Dbmw
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Review by:
citysearch c.
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Review content:
I have been taking my 1989 BMW 325i to DBMW since I purchased it eleven years ago. I have over 180,000 miles and it is running like a champ because of Jim, Tony, Derek, Richie, and Doug. They are absolutely 100% honest and do great work. I can document many examples of honesty over the years but I will explain two of the most recent. My brake light went on. My boyfriend looked at my brakes and said I needed new pads. He insisted we take it to a brake shop where they looked at them and gave me an itemized list of what needed to be done. Their estimate was over $400.00. My boyfriend offered to pay for the services, however, it just didn't seem right so I declined the offer and said I would take it to DBMW. He was not pleased saying the offer to pay for the brakes was no longer and made several comments how I would be overcharged and taken advantage of since I am a girl. I replied they have always treated me fairly and were truthful in their diagnosis. I called DBMW of course worried and not wanting to drive but as usual, Jim, the owner, took me right away. Tony carefully and completely checked out everything and said it was merely something with the brake sensor, fixed it and I was on my merry way. It would have been easy for them to lie to me especially since my boyfriend and the brake place said I needed W does business. The same thing happened when I took my car for a wheel alignment (DBMW does not do alignments) whereas they gave me a list of things that they said needed to be done, again, a couple of hundred dollars worth of work. This time Derek did the exam and again, I did not need the work. There are two reasons why I only want to own a BMW. One is because I like the car and the other is because the only place I want to take my car is DBMW.
Pros: Honest and Dependable
Cons: none
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