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Businiess name:
The Windward Coastal Grille-Hyatt Regency Newport
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Review by:
citysearch c.
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Review content:
Wow! This is a Hyatt? The rooms were so dirty and the carpet was AWFUL! To the point of being gross. We wore our socks and shoes the whole time we stayed there. I went and got bathroom cleaner and cleaned the bathroom myself....the tub had rings and filth. If you are someone who uses the Concierge, Forget it at this hotel! She was very rude and no help at all. We were so insulted by her behavior and unfortunately there were many peopled lined up behind us to complain. Honestly, as much as we paid, we expected more. The amenities at this hotel a MINIMAL at best!
Pros: Location, Parking
Cons: Service, Cleanliness
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