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Businiess name:
Carol Wolf Management Inc
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Review by:
citysearch c.
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Review content:
My experience with this company was very frustrating. Many of my neighbors and I are so happy our HOA is no longer managed by CWM. Our HOA had a substantial increase in expenses during our contract with CWM while the appearance of our homes declined. When owners started asking why we were having financial issues, phone calls and emails to their office were very often not returned. Administratively, the business seemed unorganized and many were not happy with their oversite of projects. Despite efforts by our HOA members to keep the dealings professional, they were very difficult and unreasonable to deal with in the end. The excuses for not providing service became more frequent and contridictory that is seemed prudent to not rely on any of the information provided by the company. There is much apathy in HOAs and so many Board Memebers are over their heads with the responsibility and under the judgement of neighbors that criticize their efforts. Unfortunately, companies like CWM can benefit from this environment while adding to the confusion that extends their unproductive contracts. If you are looking for a manager for your HOA, check references carefully - and not just the one's provided by the company - search out as many properties as possible that they manage and drive to the neighborhoods and ask the owners in their yards and walking their dogs. Moving the accounts and getting set up with another company is very time consuming and costly for the Board of Directors and members - the leg-work to find the RIGHT company is worth the effort and relief. Good Luck!! And pardon my terrible spelling.
Pros: May seem knowledgable
Cons: Does not follow-thru with service, unhelpful business practices
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