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Businiess name:
Honolulu MedSpa
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Review by:
citysearch c.
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Review content:
I went to honolulu med spa for pixel treatments starting in jan of 2009. At first i was really happy with the staff and a few weeks later my results from treatment. I met with the doctor for like 2 mins and he asked me if was military, i said yes. He said great , we offer many dicounts for you we just need a copy of your military id card. I gave it to him and never thought anything of it. Then one day i rcvd a bill from my insurance company stating that a claim had been filed but that it wasn't covered and that i owed honolulu med spa $238. I was confused since i had paid 1,300 for 3 pixel treatments and never gave them my insurance info. Well as my insurance company pointed out to me that all the info anyone needs to file a claim is right there on my id. ( i am new to all this) I called the spa and they told me that since the doctor saw me for a few mins they went ahead and billed my insurance. I asked them how they could do that since i never asked to see the doctor and my appt was with the esthetician. They said oops i guess we forgot to tell you! Since then they have not returned any of my calls but the esthetician recently contacted me and told me that she has seen the doctor do this to many military people and that she was sorry it happened. I really regret going here.
Pros: nada
Cons: fraud
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