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Businiess name:
Jim's Auto Upholstery
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Review by:
citysearch c.
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Review content:
I'll make this short. I have used them before and was satisfied with work. I have referred many clients to this place. I will not be doing that anymore. Principles and customer service should be a priority to businesses, well not this one. On last visit she decided to change quoted price at the time of delivery. This is understandable if there is additional work or she would get it approved prior to performing the work but this was not the case. Instead, she decides to drop the surprise when i come to pay and pickup the vehicles. To add to the bad experience, as she's charging the higher price, she tells me that people switch prices and she had written it on a note pad. Acted as a true and experienced thief and refused to return vehicle until higher price was paid. When confronted about her "scam" all she could say was "get lost". Being a business person, I understand this is not ethical, lawful and will definitely will not help her business. You make your own mind up, if you decide to go there, be sure to have a written estimate prior to leaving your vehicle/item or you could be her next victim.
Pros: Average work, Average pricing
Cons: Bad customer service
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