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Businiess name:
Roto-Rooter Plumbing & Drains
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Review by:
citysearch c.
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Review content:
On Sunday morning 4/8, we had a sewer back up at the house, so looked in the yellow pages for a Plumber in the Columbia SC area and saw the roto rooter ad and said that is just what I need, someone to unblock the line. I went on line to set up an appointment and relaxed thinking they would be here first thing Monday morning. I was called about 9 am to advise the plumber had a number of emergencies and they needed to ask for a later appointment, I agreed to a 4-6pm appointment as we had company coming at 7pm. About 3pm Monday I get a call to say the plumber is running behind and would not be able to get here on Monday, so we set it for 10am-Noon Tuesday. I get a call Tuesday am to say the plumber is having vehicle problems and is running late. An hour later I get another call to say the plumber is returning to the office tgo pick up another van and will be here in a little while. When he did arrive about 11:30, he did clean out the drain line and advised my septic tank was full and that I had either 1- a problem with the baffle in the tank, 2- serious water leaking into the tank, 3- the tank drain line blocked, and/or 4- the drain file was full and not draining and that the next setp would be to remove the top of the tank (for an additional charge) but that he could not pump the tank. So I called the septic tank people and they came out again to pump the tank and found the line to drain field is clogged. Tomorrow I call everyone all over to find who can do what with the drain line and drain field.
Pros: null
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