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Businiess name:
Advanced Auto Repair & Towing
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Review by:
citysearch c.
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Review content:
This was the absolute worst experience I've ever had with a mechanic in my life! Not only were the prices totally unreasonable, but the sales clerks were shady and when I questioned them about their sky-rocket prices, they were rude and condescending. They will try to justify their ridiculous mark-up on parts by their "unbeatable warranty" but BEWARE because, from my perspective, the one year warranty that they offered me did not compensate for the 118% mark-up that they added to the value of the part (much higher than the suggested list price). After I left their shop, I took my car to another mechanic who told me the $500 job they'd just done should have cost $250. Additionally, another job they quoted me at $400-$500, the next mechanic quoted at only $250. To top everything off, they insisted that I needed to have my electrical system checked out for transmission problems (a convenient 2 hours of labor), which was actually balony. The problem was easily diagnosed by a 5 min test drive at the next shop I went to. Overall, I rate this shop with an F-. I've never taken the time to review a business or product before, but after the terrible experience I had at this shop, I felt obligated to warn people.
Pros: none
Cons: Price, service, timeliness,
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