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Businiess name:
La Quinta Inn New York City Queens
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Review by:
citysearch c.
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Review content:
The staff is incompetent, rude, and argumentative. It's not worth the money you will save. I got married this past weekend and all my guests had problems from no blankets, water spots on the wall, to not having a crib. At one pt. a staff member told them that they should call the guests who had the crib if they were done with it. I came to greet some of my guests and asked if they could call them . The front desk person looked up their room number then told me to call them from the phone in the lobby. They threatened to cancel everybody's reservation bc of one of my guest. They changed prices and rules constantly. I have been dealing with corporate bc the manager refuses to answer calls, and the last time I asked for a manager I was told I couldn't be transferred. If you read any good reviews they are from the hotel staff themselves. But they wouldn't know what customer service was if if kicked them in their face.
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