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Businiess name:
Executive Car Service
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Review by:
citysearch c.
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Review content:
Offered a cab rate for a three mile trip which is less than $10.00 then charged $25.00, I understand now they charge limo rates but this was a mistake committed by dispatcher. Whats more the Manager Darren Bone offered to refund on the next business day for the mistake and then became suddenly unreachable, after nearly a weeks worth of calling. Service is terrible and they are extremely rude, only person there that was showing any interest in resolving this issue and that was Bruce. When I called to find Manager first few times I reached dispatcher who made the error and his idea of fixing it was to call me a liar. I will tell everyone I know about this encounter hope the owner gets a chance to read.
Pros: nice car nice driver
Cons: terrible everything else
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