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Businiess name:
Don Brown Chevrolet, INC.
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Review by:
citysearch c.
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Review content:
STAY AWAY FROM THE COLLISION REPAIR CENTER!!! I had my 2009 Pontiac Vibe repaired here, thinking that with the Onstar and whatnot, my best bet was to take it to a Chevrolet dealer. Big mistake. They took over a month to finish, and my insurance only covered a rental for 30 days. After leaving me without a vehicle for a few days, Don Brown finally agreed to cover the cost of another rental. I got my car back a few days later, on a Friday, and when I got home I noticed lots of overspray and dirt in the paint. There were random parts from the interior left lying inside the car, and they had neglected to put a couple small interior parts back on. There was some kind of white line of what looked to be paint transfer on my windshield. I believe they rushed it so they wouldn't have to cover the rental for the weekend. I had to take it back in Monday, only to be shuttled back to my house while I was without a vehicle again for 4 hours while they fixed it. Almost two weeks later while driving my check engine & VSC warning lights turned on and then turned back off later the same day (they had taken the engine out in the repair process)- I didn't think much of this until another 2 weeks later when the same thing happened again, but this time I lost engine power. I took it back- again on a Friday- & they said there was a bad connection & "fixed" it. Here I am the next day and it has happened again. I am now without a vehicle for the weekend. Maybe they knew there was a bigger problem & didn't want to pay for a rental- either way, I will be asking my insurance company to cover a different facility to resolve the issue, and NEVER again will I patronize Don Brown- not even if you paid me to.
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