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Businiess name:  West End Day Spa
Review by:  citysearch c.
Review content: 
I went to this spa to get my hair Japanese straightened since I hear d of the rave reviews of the spa part of the place. The hair stylist was named David Perry and he was very nice. Unfortunately my hair was straight for three days until we did the deep conditioning wash. Then back to completely curly. David said hmmmmmm maybe we need to use a stronger version of the Japanese straightening. Second time around, same thing happened except now my hair has split ends and is course. So they do it a third time because they tell me I was using the wrong hair products to wash my hair with. Same thing happened afterwards even with their own products. These sessions take four hours long to do and each time they damage the hair the process also cost me $480. I am getting really frustrated since they refuse to give me a refund ,but say they will keep on offering me the straigtening until my hair is straight (more like I will go bald).I will not go there again.

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