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Businiess name:
Furniture Outlet USA
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Review by:
Guest
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Review content:
Well for starters they delivered the wrong stools to me that i ordered but after I called I had to go back to Shakopee show them the ones that they delivered and the ones I ordered they stated they should be in by Tuesday this was a Saturday and I had to wait because they were coming from Sioux Falls. Well I received a call stating they will be at the Fridley warehouse so I stated I'll pick them up Wednesday after work they said make sure and be there before 7pm. Then Wednesday comes I get a call stating they won't be in till Friday, so I call the Manager at Shakopee store he stated don't worry they are at the Fridley warehouse and to go and pick them up after work before 7pm. So after work I get to Fridley delivered the stools they delivered to me expecting my stools to be there they bring out the wrong stools again a total different design from the ones that were delivered the first time I said you got to be kidding so knowing it wasn't the warehouse guys fault so I showed him the exact stools I wanted their at the warehouse on their website the guy said it may take a week to get them in!! So the following morning I call the District Manager he follows up with me stating it shows we have the stools and it'll take a week to get them in but he wasn't positive if they are really there at that warehouse and that I'll have to wait to speak to Chris the Manager from Shakopee tomorrow!!! They' re main job is to sell furniture how hard is it to make sure u have the right Sku # they need to type it in look at he pick of it and make sure by the picture that it's exactly what the customer was looking at and wanted!!! Furniture Mart is the last place I'll shop at go to Ashley and have Sandi
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