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Businiess name:
Neighborhood Health Plan
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Review by:
Guest
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Review content:
I would have rated NHP a big fat "zero" (0) should such rating was available. They are absolutely the worse insurance I have ever had. Especially their contractor - Beacon Health Strategies and their incompetent "intensive case managers" (glorified social workers). I switched to them recently and it has been a horrific experience. Their executives are useless. Beware that NHP is merging with Mass General Hospital. There was a recent public hearing I believe on August 12th regarding this merger. I hope the state of MA will not allow this to go forward although it appears to be a done deal already. Please write letters to your state reps to block this merger. I loved my Network Health previous insurance and regret the moment I ever switched to NHP. The worse has yet to come with many MGH doctors saying they accept NHP and then later they cancel your appointments because they only take the commercial NHP - not the Commonwealth Care NHP. In my opinion, the merger of MGH and NHP has a huge potential for conflict of interest. By the way, I had Network Health before NHP. I loved Network Health and had great respect for their Chief Medical Officer and the Pharmacy Manager / Customer Service reps. Great people indeed.
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