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Businiess name:
Gerry Rays Roofing
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Review by:
citysearch c.
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Review content:
They did a great job on the roof. The night they took the old roof off it poured down rain, so I was frustrated that they chose a day when it had a likely chance of rain. There was water in the house, but everything ended up fine, there was no real damage.
There was one door that expanded, and didn't fit in the frame. They said they would take care of it. I still haven't heard anything from them, so I'm going to have someone else take care of it. The salesman who came out to look over the damage seemed like he didn't want to take responsibility. I had to get it out of him that they would fix it, and I haven't heard anything about it. At this point I would just rather have someone else do it than deal with him.
RESPONSE FROM AAA Gerry Ray's Roofing:
Todd,
When we started the tear off process we were suprized to find an extra layer of roofing, which added alot of extra time to the tear off. We had planned on having half of the roof replaced by dark. Due to there being no eaves on the house, the rain water ran down the fascia behind the gutters and due to the paint bubbling and cracking on the house above the windows, the rain water was absorbed into the siding. We thoroughly inspected for water dammage on three seperate occassions, finding no damage. We disagree that the door started sticking recently. The tenant had admitted to me that door had been that way since they moved in. It rains continually in Washington, looking back on this project I should of had the crew tarp the roof over the felt paper. We are glad you love the looks of your new roof.
Gerry
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