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Businiess name:
Ken's Plumbing
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Review by:
citysearch c.
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Review content:
My single handle shower valve was leaking, and it took Bill 45 minutes to fix it, and he charged me $408!!! When he gave me the quote, I asked him how much was for the parts and how much was for labor. He LIED, and said that the parts were half of the estimate. He told me where he bought the parts so I called the place, and asked them how much he paid for the parts and the parts only cost $77.91. He told me that it would be an hour drive time to pick up the parts. I live downtown, and the plumbing store is on the corner of Rutherford and Wade Hampton. The quote he gave me was for $360 and he added on the $49 when I was writing the check. I've never dealt with a company that actually charges the dispatch fee on top of the estimate. They are sneaky and dishonest. I called to get a detailed statement of the $408, and the manager said that he was at my house for 3 hours even though he showed up a little after 11:00 and left a little after 1:00. He was only there for 2 hours and an hour of it was going to pick up the 2 parts for my shower. The manager said he must have been doing paperwork in his car for the other hour. He went on and on about the cost of gas, how much he pays his plumbers hourly, and ALL of the overhead they have. DEFINITELY DO NOT waste your time with these dishonest, rude, and shady people. There are too many honest people out there to deal with dishonest, shady people like them.
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