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Businiess name:
Honda Cars of Katy
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Review by:
Guest
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Review content:
2 problems in 1 week - my 2012 pilot 11k miles. I brought in my broken key to be replaced. The dealer told me $190. I called Honda cust. serv. Honda arranged for a key to be replaced FREE!
While back at the dealer to replace the key, my neighbors were attempting to purchase a 12 FIT. The car retail is 16k, they had a 3k trade in meaning the car should only be 13k. The salesperson was trying to sell the car for 19k!!! I stepped in and they immediately dropped the price to 17k. Everyone happy? NOPE!
The sales manager and salesman corned me in the service area. The saleman was pounding his fist into his hands while they talked! Suggesting NO THREATENING YES!!! I asked if they wanted to go outside to discuss this. They walked away.
Now comes the service manager MAD) asking who I am etc. I explain that it does not matter who I am, I advised my neighbor how to buy a car. He went on a rage asking why etc. I explained you apparently dont like to do warranty repairs or sell cars honestly.
They pulled my truck out and did not complete any work and banned me. LOL like I would go back to these shady crooks. STAY AWAY!!!
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