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Businiess name:
SpeedyMen Moving Services
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Review by:
Guest
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Review content:
STAY AWAY if you value your furniture! The movers are unprofessional and terrible! I used them to move a bedroom set locally. I called in and booked the move, explained exactly what I needed moved, I told the guy several times that I need a call BEFORE they dispatch to the location because it wasn't my home. It was the sellers home! I got a call the night before the move asking me again what needed to be moved. I explained exactly what had to be moved. We talked for at least 10-15 minutes discussing this. I also told this guy I need at least a 20 minute call before they arrived at the location. Well the next day I get a call from a very unprofessional mover saying, uhh yeah we out here and waiting on you. He said they had been waiting for 20 minutes and I had to pay for that time because they were on the clock. I was extremely upset because I TOLD them SEVERAL times I needed a call prior to them arriving. I called the owner while I was on my way to the house. He defended the driver saying he wasn't unprofessional and that the time had started because they were there waiting. WTH? So he blamed ME for HIS company mistake of NOT calling me ahead time like we agreed to! He then asked what all had to be moved. I told him AGAIN. This time he said, oh it's going to take longer than an hour anyway to move that so it's going to be more money. They didn't know this the first two times that we discussed exactly what needed to be moved?! I really wanted to cancel it but didn't want to do that to the sellers who had the stuff waiting at the door already. They move the items on the truck and ended up twisting a leg and it was half falling off. I asked them to please be careful. When they arrived at my home they argued with each other about how to move the dresser. They damaged a wall in my home getting the largest piece up the stairs. The movers are NOT professional at all. It's like they hire any guy off the street that needs work for the day. I would NOT recommend them to anyone!!!!
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