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Businiess name:
Ellen Mellow MD
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Review by:
Heidi K.
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Review content:
I had a terrible experience when I saw Dr. Mellow for a routine physical.
My appointment took approx. 4 hours! I spent more than 1 hour in the waiting room and then another hour waiting in the checkup room. My actual appointment took about 2 hours, because Dr. Mellow was frazzled and had trouble focusing on my questions, and also kept receiving phone calls from or about other patients.
During my visit, the doctor's assistant asked me to write down my credit card number, in the case that my insurance company did not cover a procedure that I received (they said this is standard office practice). They also said they would call me in advance of ever putting any charges onto my credit card. I received an immunization that day and the assistant told me that if my insurance company did not cover it, the cost would come to about $100 at most. More than a month later, my credit card was randomly charged more than $200 by Dr. Mellow's office. I called to ask about the charge, and was told that my insurer had not covered the "cost of administering my immunization" (not the cost of the immunization, but the cost of her actually giving it to me, which had not been mentioned). No one called me in advance of putting the charge through to my card.
I highly recommend not going to this doctor.
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