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Businiess name:
Suburban Isuzu Truck Ctr
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Review by:
greg d.
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Review content:
We stopped to get gas at the Chevron station on Madison last night on the way up to Tahoe from Marin. The alternator on our Pacific failed as we started the car up. We had enough juice in the battery to make it over the freeway overpass to the service department of your dealership. We then rented a car at the airport and continued on up to Squaw.
Eric in your service department has been great. He fit us into the service queue this morning even though they were slammed. He is going to fix the problem and leave the keys with your sales team so we can pick the car up tomorrow after skiing on the way back down the mountain. He’s been a pleasure to work with and is a great representative of the flawless customer service that I remember so well from working with you so many years ago.
Please thank the service team on behalf of Marcia, the kids and I for turning a troubling Friday the 13th experience into an effortless repair that didn’t spoil our spring break vacation.
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