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Businiess name:
Caruso Management Group
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Review by:
Bryan B.
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Review content:
Do you want a bunch of worthless paper pushers that don't actually do anything then hire this company. Lived under their ridiculous incompetence for 8 years with about 1 bad experience a year with them. Then moved but decided to rent place out. They called and in a very aggressive mean tone demanded a copy of lease and said I must provide the renters with a copy of rules and regs. No problem right? Well despite living there 8 years I managed to survive without ever receiving a copy of these sacred rules and regs so how do I get one? I would occasionally be enlightened about one when we broke some randomly enforced rule. So to get a copy to send to renters I can either go to their office and register as a renter and pay $10 for a paper copy or go online to get it. Oh but online requires I register as a homeowner. So to get that info they need more paperwork proving I am owner. I've owned it for 8 years, they have my name as the owner but they still don't have enough proof I own it?!?!?!! Either the information is not really needed or they are completely incompetent, my guess is both. SO MORE PAPERWORK required! All of this so that my renter can follow their rules. A company with a shred of customer service would have taken my renters email and emailed a copy. No disrespect to the most bureaucratic least efficient government agency but this company certainly could give you a good name.
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