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Businiess name:
Eastside Subaru
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Review by:
Sh S.
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Review content:
Be very careful dealing with this place. I went to Subaru with complete intention to purchase a Forester Premium. Everything was going well until today when it was 8pm and I was still trying to get a better deal for my trade in car, when the manager of the place walked in and said let's make this all easy and said what do you want to pay for the car, how much do you expect for the old car and said you really think this is how we do business here? He got up and said we are done here. And I was sitting there with the sales guy in shock as to how a dealership could treat its potential customer this way. He said you have wasted enough of my time and I want you guys to leave at which point I said this is not the way to treat a customer and he went further to say I never want to see you guys back here. We were already standing outside and asked what are you threatening us? And the manager had the nerve to say if you stay here I will call the cops. OMG! I have never seen any place that has ever treated anyone this bad I think. I wish I knew the contact information of Bruce Titus so I could ask if this is how his ideal customer experience should look like. I went to the dealership at 6pm kept working with the sales guy until this manager showed up and totally insulted me for not agreeing to whatever they said I should look at as my trade-in and payment should be. Now why would I every go here or recommend this place to anyone?
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