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Businiess name:
Bergamos Spa Retreat
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Review by:
citysearch c.
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Review content:
Last year (2011) I visit the spa and it was fabulous. Melissa was my massage therapist and Anna was my nail tech. They were two of the best spa employees I have ever experienced in my lifetime......DOES ANYONE KNOW WHERE MELISSA WENT??????
2012........they are both no longer working there.......
I was referred to JOHN to massage me..........this was literally the worst massage I have ever had in my entire life. I paid for a deep tissue and the guy was petting me like I was a fragile infant......NO pressure....I asked him verbally to please rub hard....this guy is ridiculously terrible. I wanted to cry I was so angry. To top it off there was no manager there to authorize not charging me....I paid, submitted a complaint, called and it is going on 5 days later and management has not contacted me!!!!
The spa facility is nice, it is relaxing.......but.......make sure you know who you are going to see for an appointment. They have new staff I guess and this man was THE WORST.
I suggest Trellis Spa at the Houstonian and the ZaSpa at the Hotel ZaZa. not sure about all of the employees now but JOhn wasn't worth $10 at a nail salon for a massage........SMH....still mad and confused about why he was so terrible. and I was told he actually trains the other massage techs......
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