Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Aculine
|
|
Review by:
citysearch c.
|
|
Review content:
I hired Aculine to hook up a tankless hot water heater and gas fireplace. The hot water heater was hooked up on 10/14/10. However, Tim and Steve knew that cabinets were going to be installed around the hot water heater. Upon returning home I immediately let them know that the gas lines would be in the way and the cabinet would not fit. They assured me that they could "tighten it up". ||[]||[]On Weds, 11/24/10they returned to hook up the fireplace AND deal with the hot water tank lines. Everything was fine at this point. However, I was told that due to the snow there were Er's and they would deal with the hot water tank lines later. :-( ||[]||[]I waited all week for a call to schedule. No call came. I then called Steve on 11/29, asking for a call to schedule and waited. On Weds. 12/1, I called Tim letting him know that I'm waiting to schedule and asked what to do? Tim said he would ask Steve to call. No call came. On Friday 12/3, I called Tim asking what to do? He said he would call Steve. No call came. 3 hours later I called Tim who sounded shocked that Steve had not called. Tim called back and said they had been very busy on a commercial account and that he would call me when he returned to the shop to schedule. NO CALL CAME. ||[]||[]I am really shocked with this treatment . I even asked if somehow I had become a "problem" client [because I had rework that was needed?]. Tim assured me this was not the case. However, next week on 12/8/10, I will have been waiting 7 WEEKS to be able to set my cabinets AND the federal tax credits end on 12/31/10 for any work done on the hot water tank installation. ||[]||[]I don't know if they thought they could not charge for the re-work? Unfortunately, I now am going to hire another contractor to do the work, yuck, who will probably charge more than Aculin, who I would have been HAPPY to pay to come back in and do the re-work . And I WAS scheduled on||[]
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|