Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
At Ease Spa
|
|
Review by:
citysearch c.
|
|
Review content:
I took my daughter and sisters to @ease spa for facial/massages, celebrating my daughters 16th birthday. My husband bought me a gift certificate for Valentines Day and it took me 1yr to finally use it so I was extremely happy my fav ladies could join me when I finally decided to go. We arrived early and had plenty of time to change into our robes, our appontments were scheduled for 4:30pm. It was my daughter's first time getting a facial and she truly enjoyed it. My sisters enjoyed their massages as well and felt so relaxed once they were done. I on the other hand can't say the same....I was left in the waiting area for over 30 minutes. Not once was I approached from any staff member. They forgot about me! My daughter/sisters were already done w/their sessions and that's when I approached the front desk to ask if they had forgotten about me and she tells me the therapist that was going to take care of my massage was in a car accident and therefore the male therapist was going to take care of me. Um...no he's NOT. I specifically requested for a female therapist and shouldn't you ask your customer if it's OK for a male to take care of you instead of assuming it would be ok? Customer should be given the option and nothing was ever discussed with me. 1 female therapist felt bad and offered to take care of me but it was already too late. I wasn't going to have the ladies sit around to wait for me and we had other plans. I was so upset, got dressed and proceeded to pay for the ladies services. I was given a $10.00 discount and $10.00 off coupons for future visits. I will not be going back. I'm giving at ease 3 stars on behalf of the ladies experiences. They lack in customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|