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Businiess name:
Uptown Bar & Cafe
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Review by:
citysearch c.
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Review content:
My husband took me for dinner here one night, bragging about how great the food was when he was there few years back. When we came in, it was about 8:40 pm and we were greeted by the server oddly asking if we were having food. Our response was "yes" and he gave out this huge sigh that made us feel as if we were an inconvenience. He took us to the table and then told us that we have about 10 minutes. I immediately looked at my cell phone to check out the time and started wondering what time they stop serving dinner. I just find it odd to stop serving at 9pm, especially during the summer. He came back about 10 mins later to take our order. My husband ordered sweet potato fries with his burger but when the food came he got French fries. His medium rare burger? Charred to a crisp. We are really not the type of people who would make a big fuss about little things like that. We felt bad to ask them to change it since we know that the kitchen is already closing. But the whole service was just horrible, I had to get up to get my hot sauce on their service stand and our sodas remained unfilled most of the time. And to top it all up, when we get the bill, there seemed to be an extra charge for the sweet potato fries that my husband didn't get. That's when my husband came up to the server and inform him nicely that he actually didn't get the sweet potato fries. He responded, "Oh, it's actually the same price, so it doesn't matter." What a horrible waiter!! Don't you get it?? You made a mistake and the least you could do is apologize.
WE ARE NEVER COMING BACK!!!
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