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Businiess name:
Alleygators
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Review by:
citysearch c.
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Review content:
This is my first review. Still the service was so rude and inconsiderate at this place, I wanted to warn others DO NOT GO HERE. I went here with a group of 11 people to go bowling. This was on an uncrowded Thursday night. We've been here before and the service has always been poor. Instead of waiting on the next person in line, the cashier at the counter will help who they choose. We arrived at about 9:00 pm and bowled one game. Prior to 10:00 pm, my brother went to pay for another round of bowling and were told that according to the "rules", additional games were not allowed after 10:00 pm since they shut down the lanes and closed at 11:00 pm, even though another patron in front of him just paid for a new game. I went to talk to the girl at the counter and said that we would be done bowling prior to 11:00 pm. She refused to let us play another game. I insisted and only after asking to talk to a manager did she let use play. I suggested that they post a sign stating that new games cannot start after 10:00 pm so that customers are aware of this policy. She replied that it would not be worth the trouble. After this she allowed at least two other white males to start new games. Apparently the "rules" are not applied consistently and this place is not in the business of making money or prividing customer service. We were finished by 10:45 pm and vowed never to return. If you are looking to spend an evening being aggravated and annoyed, this is the place to go.
Cons: Horrible service
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