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Businiess name:  Honda Village
Review by:  citysearch c.
Review content: 
I have just returned from Honda Village where I had a bad experience. My lease is up in 6 days, so I need a car! I've got perfect credit, I bought from them last time, I'm a professional in the local area - you would think I'd be the customer they would like to keep! First problem. The young salesman refused to tell me the selling price of the car! This came after we had looked at the car, the colors, the trim levels, the options, and he had filled out a big form with my contact information, etc. When we got to talking about price, all he would show me was the "special offers" the dealer had, which listed only the monthly payment, and no price. The salesman said "what does the price matter? All you should be concerned about is the lease payment". Even with my repeated requests he told me it "Doesn't matter what the price is, the dealer can always add fees and other costs". Eventually, another man, whom the first salesman said was the sales manager, gave me the details of the price, wich included several large fees. I felt like I was not being treated fairly, the price seemed to be padded with fees, and that Village Honda was jerking me around. Next problem: I went back, and the first guy was gone. I told the new guy I want to go over the price offer they made two days ago. He starts filling out the entire long contact form again. I objected, saying I had already done the whole thing, didn't he have the form I completed 2 days ago? He says no, it was shredded. I asked please, can we skip some of this and get to the price? I just want to close the deal and buy the car! Let's talk a bit about the price, and if it's good, I'll give you all the information you need and more! But, if the price is no good, I don't want to waste another 45 minutes doing paperwork just to hear a price that's not competitive. He could not accommodate me. I walked out. Honda Village pads their prices and won?t talk to you straight. Pros: close to my home in Newton Cons: Small, not may cars on-site, see review for shady tactics and too many fees added in

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