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Businiess name:
Tanningetc
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Review by:
citysearch c.
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Review content:
I have been an on and off customer of this place. The sungate beds are awesome but don't try the regular ones. It's clean in overall. But that's about it. Very poor managing overall...Last summer, there were big huge mosquiotos in their rooms, and imagine you are covered with nice smelly sticky suncreams in a sun bed. Oh the mosquiotos loved it. So I stopped going for a while, but bought a package and had some more money left in the package. They couldn't reimburse, but said that I can use it anytime within a year... It's been about 8 months, I called them up to use them, and they said my name was not in the system...That's it..Nothing more, not even, "Sorry, is there anything I can help you to get you back started again, let me talk to my manager?" Not even a thing...I had to ask for the new pricing and the packages, but that was it, too...Not even, "come over, let's get you started again.." I'm a customer that already had problems twice and I'm still asking for their prices, (only because their location is so convinient), but even then they couldn't put an effort to be welcoming... Very poor service, very poor managing...To be fair, they were good a couple of years ago, but last summer and obviously this summer, they should close down the place...
Pros: Location, right on kenmore
Cons: Very poor managing overall
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