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Review content:
Dirty – not a good quality in a sushi place
I used to love going to Bluefin, but it's been going steadily downhill, and after this last time, I don't think I'll ever go again. I ordered a beer, and it came with a glass that was filthy. I poured the beer in without inspecting the glass and looked down and there were all kinds of particles floating in the glass and the sides of the glass had caked on stuff. Okay, not appetizing, but anyone can make a mistake in the washing process, so I ask the waitress for a new glass after we confirm the added "ingredients." She then proceeds to come back with another glass, which turns out to also be filthy, and makes no offer to do anything about the half of the bottle of beer that she took away the first time (maybe you could bring a fresh one?). When I point out the caked-on stuff on the second glass, she mumbles something about how where the glasses come from its dark so she couldn't see. At this point I ask her to take it away, and set about the task of eating my raw fish, thinking all the while away about the poorly lit kitchen where the knives that cut said raw fish may or may not have been cleaned. Lovely.
At the end of the meal, the waitress tells us how she totally got them to take the beer (of which I drank none) off the check. Thanks! Glad to know you're deeply concerned with doing right by your customers.
To top it all off, she stops us as we were leaving to tell us that we underpaid, but upon careful counting, we in fact did pay the correct amount (nice try, though).
Not sure I trust this place on basic hygiene any more, and the service was abysmal (surely you can produce ONE actually clean glass, after a customer complains specifically about dirty glasses).
Quality of the food is increasingly mediocre, and the prices aren't low enough warrant to potential food-borne illness. Next time, I'll pass.
Pros: used to be really great
Cons: not confident of cleanliness, bad service
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