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Businiess name:
Queen Mary Hotel
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Review by:
citysearch c.
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Review content:
My sister & I made reservations for Sunday brunch, as a birthday gift to our father. After arriving on time & waiting in line (with people who did NOT have reservations) for 45 min., I spoke to the host about the delay. There were people at the front of the line who had been waiting for 1.5 hours! Several other disgruntled patrons suggested a separate line for those with reservations - the rude manager said he would "be concerned if there was not a line". They DO NOT honor reservations!
Pros: nice scenery
Cons: rude management, disorganized, poor customer service
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