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Businiess name:
Planet Salon
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Review by:
citysearch c.
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Review content:
I was a first-time customer at this salon and I decided to go there because of the positive reviews on this website. But the experience wasn't worth it. I was very disappointed. The hair cut was mediocre but the experience itself was the worst part. I was left in the shampoo chair for about 10 minutes for the conditioner to "set", then the stylist came back and smelled of cigarette smoke. I was left there so that this person could take a smoke break? Then the stylist spent the whole time I was in the chair talking to the clients that were being worked on next to me, while ignoring me. The stylist left me there a few times, once to turn up the music because s/he "liked this song". Shouldn't the client be the main focus? And although the cut was ok, the way the stylist styled my hair was horrible. I said I didn't like lots of product on my hair, and s/he said that was because I used the wrong product, then DRENCHED my hair in a sticky mess. I left the salon embarrassed due to the style and immediately put it up in a pony tail. The stylist didn't listen to me, ignored me, left me a number of times to smoke, turn up music, or do other things, and I left the salon with hair the size of a beauty pageant contestant. This is NOT the way to win new customers. I won't be returning.
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