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Businiess name:
Ruth's Chris Steak House - Louisville
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Review by:
citysearch c.
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Review content:
After reading positive reviews, to say that we were disappointed is an understatement. To start with;
Even though I RSVP'd 2 days in advance, and arrived early, we waited nearly 45 minutes AFTER our reservation time, to be seated. This was, by far, the WORST experience we have ever had. We were seated next to a group of adults/teens who were dressed very inappropriately, not at all what you would expect to see in a ?fine dining restaurant?. This group was extraordinarily rude, offensive, and disrespectful. Shouting at each other and cursing. We asked to be moved and were told that there were no tables available. The appetizer we ordered was great and the salad was good, but when our dinner arrived? All of the side dishes were extremely over cooked. The filets were both supposed to be medium, but came out charred and ice cold and bloody inside. Probably due to the fact that they were 5? thick!! My wife had to send her filet back *TWICE* because it was still cold and bloody inside. When it got back to the table for the 3rd time (50 minutes later) it was BURNT, tough and inedible. I would rather have a little thinner cut of meat that can be cooked right the first time! We showed it to our waiter, and his comment was "I did not cook it? For $ 170.00 WE WILL NEVER GO AGAIN, VERY DISAPPOINTING NIGHT. These people are living on a reputation of good food and good service that died many years ago.
Pros: App. and salad
Cons: FOOD, PEOPLE, and PRICE
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