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Businiess name:
Sherwood Optical Studio
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Review by:
jodi s.
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Review content:
I purchased a pair of glasses from Sherwood Optical and was very happy at the time. Within a year the scratchcoat had become so badly scratched I could not see any longer through the glasses. Normally I go elsewhere and have always purchased very good scratchcoat so I was not accustomed to this happening. After calling and calling and never getting a response I finally was able to touch base with the store. Come to find out they have new owners now and they explained that the coating that was originally put on my glasses was substandard. The new owner offered to make good on my glasses even though I did not purchase them while he was on premise. I felt that was good customer service and I would definitely try them again in the future.
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