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Businiess name:
Paper Source
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Review by:
citysearch c.
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Review content:
If you want to order on line from Paper Source be prepared to wait a LONG time and be required to call often to hound them for what the status is. I placed an order 2 weeks before Christmas for a gift - it never arrived and when i called their customer serivce to inquire why this particular item (an embosser with several plates) was not there for 2 weeks....then they couldnt find the order. It was shipped to the Midwest instead of being shipped to New England. They couldnt get Fed Ex to send it back so they had to place the order again. Then they couldn't find THIS order either. Every time i called i got someone else and they didnt know any history - one person promised me a gift card - the next person knew nothing about it....these people are obviously all artists and not business people at all. All they would offer is to refund my money. I told them by the time 6 wks passed that they should have refunded my money AND sent the items but they refused. I will never order from them again........try someplace else is my recommendation.
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