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Businiess name:  Jimmy's American Cafe
Review by:  citysearch c.
Review content: 
The evening was ruined by the ABYSMAL staff, server and manager included. Our server explained to us, after the first time she disappeared on us for a solid twenty minutes, that the restaurant was busy and short staffed. We told her not to worry. She didn't. The rest of the evening service was incredibly slow. Three friends joined our group of five as we ate on the patio. They ordered beers, but had to go to get them from the bar after 15 minutes. The waitress brought three more anyway, not offering to take them back or comp them. Getting antsy, we gave her our credit cards in order to avoid getting the bill and waiting twenty more minutes to pay. She was gone again for fifteen minutes. While waiting, a sociopathic person in the parking lot began yelling at our party, threatening us. We told the manager, and he told us he was sorry with the unmistakable tone, ?quit bothering me.? The sociopath roared out of the parking lot and began driving back and forth in front of the restaurant. My wife went inside to find our server dallying at the bar, not running our checks. She glared, asked for the checks, and came back to the table. At this point, we all felt like hostages. When we got the bills to sign, the server left before we noticed that our bills were too high. After waiting ten minutes for her to return, I went in to ask for itemized bills. Intrigued by her laziness, I watched her stand in the kitchen doing nothing for two minutes. We discovered that she had added gratuity for a party of eight although we were a party of five with three joining us for drinks. Ridiculous. Fed up, we signed the bill and stormed out. The next day, I called Jimmy?s to report the terrible experience. After every detail, the manager repeated, "I'm sorry," with the unmistakeable tone, "Sir, I could care less." In sum, Jimmy's is a terrible, terrible place. Ter-ri-ble. If there were an option for zero stars, that would be my rating. Pros: Decent food, nice patio. Cons: Terrible service, overpriced, mentally disturbed people yell at tables from the parking lot.

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