Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Key Lime Pie Salon and Wellness Spa
|
|
Review by:
citysearch c.
|
|
Review content:
I have had many massages in my day at various spas, and have never encountered such a strange atmosphere than Key Lime Pie. I entered the spa and was not greeted by anyone. Workers walked by me with fresh towells and robes and were cleaning up (looking miserable) and just ignored me, when clearly I was there for a treatment. I went to the front of the salon to "check-in" and was ignored, as well. When I finally did get someone's attention, she was cold and seemed bothered by my presence. She brought me to the spa area and I sat around for a while on the couch, waiting for my masseuse to retrieve me. My masseusse was the only positive part of my experience. She gave me her card and, months later, I called the spa, asking specifically for that same masseusse, and the woman on the phone responded with a lot of atitude that she "no longer is with Key Lime Pie." I now understand that it must be a miserable environment for a masseusse to work. I decided to move forward with getting a massage there because they had an opening late afternoon. When something came up that day, I called an hour later to cancel and was told that I was subject to the 4 hours in advance cancellation policy. I explained that I had just made my appointment an hour ago and that there was no way that I could have given that advance warning, and also that they had not informed me of such a policy when I called earlier. The woman refused to waive the fee (50% of the treatment cost) and ended up hanging up on me, even though my argument was sound that the policy was unfair when the I was not forewarned. I called back three more times and the woman refused to speak with me, putting me on hold and never picking up the phone agaion. She insulted me personally and proved that Key Lime Pie is not a business concerned with the happiness of their clients. Further, she confirmed my initial opinion that the staff at this spa is rude and miserable.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|