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Businiess name:
Bathrom Remoldeling of Mill Creek, WA
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Review by:
citysearch c.
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Review content:
I came to massage envy because I had gotten into a car accident and also because I was completely stressed out from life in general. When I walked in the door they knew who I was and quickly got me bottled water and my forms to fill out. After that they asked me to pay and tip before I even had the massage!!! Not only that they began their sales pitch on memberships. I found that to be really invasive, but that wasn't the worse part. When I finally got into a room with my therapist Elise I had told her that I had whiplash, and that I was irritated from work and completely stressed out. She quickly began massaging me with no warning or initial touch. The massage was very fast and vigorous and she wouldn't shut up! I told her to slow down and that the massage was painful and I didn't want to talk. She stop doing it for 2 min and then came back to her old irritating, vigorous way. I swear this chick doesn't have a license! When Elise went to do the stretches, she didn't warn me and just quickly lifted my head off the table and crunched my head into my chest. I yelled what are you doing!!! Then she quickly ended the massage and left the room. I wanted to let the people at the front desk know about Elise and that I wanted my money back, but Elise was up hanging around joking with the staff. So I ran out of there mad and upset. The next day I could not move my neck at all. It took 5 days to finally get another massage, because Elise had aggravated the injury and caused further injury to my neck! I would never suggest going to a massage envy or seeing a therapist named Elise.
Pros: Bottled water
Cons: everything else
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