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Businiess name:
Silverado
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Review by:
citysearch c.
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Review content:
I stayed here Jan 2009 - Jan 2010. I chose the place based on the location next to Brushy Creek trails. Unfortunately, that's about all this place has going for it. Let's start with the staff: that's where I should've trusted my instincts when I looked at the place. Cold, stingy leasing and business center. Cold, purse-lipped manager - Jennifer (or as she likes to call herself on the occasions she provides free popsicles: "community leader" - HA!) Leasing agent okay, but clearly phony-acting. Then when I moved in, the place was dirty - I noted it but still had to clean everything myself from the dust-fan blades to the bathtub to the balcony closet. Then I noticed parking was an everyday battle. The mail center was often overflowing with trash, and poorly lighted. Here's a thing that may sound good, but it wasn't: they had some major maintenance project strung along nearly all year: from painting to re-roofing: what little peace and parking the place had was that much more worse. One of the most outrageous things was that the pool was closed practically the ENTIRE summer, and this on one of the hottest summers on record. It was actually brown and closed off most of the spring and summer 'until further notice'. When I moved out, there was no one available for the walk-through and despite working all day to leave the place spotless in order to recoup my $150 deposit (believe me, I left it cleaner than when I moved in, and I have always received 100% of my deposits), I received a bill for $700 for a stain they supposedly found in the carpet. This is totally their style - they will avoid you, and avoid accountability for everything, and then when they can get away with it, they will screw you over. I should've made them do the walk-through with me. Long story short, I overpaid for an apartment, and some basic amenities that were very sub-par. Then I was shanked by the mean-spirited management staff one final time as soon as I was gone. Avoid this place! (Besides, it's prone to flooding.)
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