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Review content:
I have been bringing my fur-kids to Country Animal Clinic for 23 years, since I was 19 years old.
I loved and trusted Dr Farr (and still do) with all of my heart. She was an angel for all pets and their parents.
It was very difficult for me to "step out of my comfort zone" with Dr. Phil. I don't like change, and was SO incredibly upset that Dr. Farr retired.
It took me a good YEAR to trust Dr. Phil - and I should have KNOWN all along - that Dr. Farr would NEVER have sold her "heart and soul" vet clinic to a person who didn't have the SAME ethics as she did.
After a year of confusion, fear, and heartache of missing Dr. Farr - I realized this.
My one little girl, Jaeda Hope, who is terrified of everyone had to visit Dr. Phil - and he won her over EASILY! What he had to do with her was simple, but very painful. She had cracked her dew claw at the root and wouldn't even let ME touch it. I thought for sure she would freak out from fear - but she adored and trusted him!
He is so much like Dr. Farr - laid back, not an alarmist, but very intelligent, sincere, truthful, "matter of fact" - yet gentle about it.
I am so grateful and relieved now that I gave this poor guy a well-deserved chance.
He was great all along - it was my fear of change that gave me the trouble!
One more thing.....Dr. Phil's DAD was a vet, Dr. Phil obviously is a vet - and his little girl wants to be a vet too! It's in his blood. He is a kind, intelligent, EXPERIENCED, and gentle hearted man - and I think that maybe you were upset that Dr. Farr was gone - (as I was too in the beginning) and subconsciously you didn't give him a chance.
We as humans are creatures of habit - and naturally fear change, so I can understand your struggle. I think that you were upset and used POOR judgement when reviewing him. I think it's unfair that your title is "Run Away While Your Pet is Still Alive"....Please remember that this is this gentleman's livelihood, and he has a family to support --- and the fact that he really is a good, intelligent guy!
Are you even sure that this vet that you saw was the owner of the practice - Dr. Phillip De Baecke? He does have other vets that are there from time to time.
Also, did you speak to him about how you felt? If you didn't have the courage and respect to speak with him about it - and are HIDING behind a nasty review, then shame on you!
I am a dog groomer/dog sitter - and I speak to a lot of my customers that have been overcharged, have been treated like garbage, or given the wrong diagnosis - EVERY one of them (at least 40) that I sent to Country Animal Clinic has been so grateful and thankful for Dr. Phil---That it is NO LONGER their WALLET that is being treated, but their PET....that he is a compassionate, loving, HONEST, and gentle person. They are so happy to have found him in a world where the almighty dollar dictates almost every move anyone makes.
Well, like the saying goes..."There are no bad dogs, Just bad owners"...
I'll sign my name to this comment since I have nothing to hide!
Sandra
Oh You Dirty Dawg Grooming with Love
Monroe Township, NJ
732-521-5857
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