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Businiess name:
Salon Medusa
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Review by:
citysearch c.
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Review content:
DO NOT GO TO salonmedusa. I was fooled by the Aveda name. The experience was a total nightmare. I'm completely dissatisfied. My hair is dark brown and I wanted a caramel brown color. When she brought a grey swatch, I told her it was too light and not in the shade that I want. I was told that it was going to be $40 for the total hair color root to tip, when I made the appointment. But she said it was going ot be $65 for just color and to leave wet. I didn't feel comfortable right then. I should have trusted my freaking intuition and left.
The particular consultant "Tieb" is completely unprofessional, has insufficient knowledge of colors, mediocre communications skills that she can't understand what you want. She promised that she knows what she was doing. She started coloring just my roots. After coloring ten strands she said that it would cost more if I wanted to to color the whole hair. I felt like that was a cheap trick to start coloring and say I'd only do one half. Then came the manager, she assured everything was going to be alright and I'd get the color I want. I felt absolutely uncomfortable at that point and when she offered to shampoo it away, I was happy and insisted that they do it. But the manager reassured me that they knew what they were doing. I kick myself for trusting her then.
After waiting for 45 minutes from then, I was SHOCKED to have my hair darker than my natural color. While it was not yellow or bright red it felt just as horrendous to me. I wanted them to make my hair just the way it was when I Walked in. I was getting ready for a special occasion. Now they have ruined my hair, upset me to tears and made my whole experience awful. They offered to fix it after 10 days when it wouldn't be of any use to me.
If your intension is to get a free foot soak and night mare with your hair color, this is THE PLACE to go for a horrendous experience. But if you want to get a decent hair color, DO NOT GO TO SALON MEDUSA.
Pros: complimentary foot soak
Cons: Terrible hair color, unprofessional and preposterous staff
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