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Businiess name:
Trail Dust Steak House
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Review by:
citysearch c.
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Review content:
Group of about 25 went on a Friday night - immediate seating at 8:30, what a disaster - took about 20 mins for drink order another 30 mins for them to be served - drink given to wrong person in party (they took a drink) the waitress realized the mistake, picked it up and gave to correct person - dinner served at 10:00 (after waiting an hour) - sometimes you just don't know the difference between the cuts of meat so you just start cutting and eating, after someone realized they didn't have the correct cut the server said oh that lady to your left has yours picked the plate up and put it in front of the complaining person - mind you the person to the left had already taken at least 3 bites from the plate - needless to say the food was sent back. I ordered the prime rib rare, was served at best a well done piece - sent it back - we finally asked for manager, she informed me that the staff was pretty much trying to pull a fasty and get rid of the prime rib for the night, she said please let me get you a steak, after all our party had eaten and plates cleared (by a guy in our party) I received my steak - no taste and extremely fatty. I learned after we left that all said food was tasteless, except for the bag chicken and chicken fried steak, those got high ratings. We waited at least 25 to 35 mins for our checks - the prime rib and the wrong steak were comped. We finally left the restaurant at 11:15, almost 3 hours after arriving, completely unacceptable. Even without the poor service and questionable health code violations, the food was nothing I would return for - no flavor, no seasoning on steaks, sweet mashed potato was plain, etc. The slide was fun for all, adults included. Best advice, run away.
Pros: slide
Cons: food and service
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