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Businiess name:
Top To Bottom Lawn
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Review by:
citysearch c.
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Review content:
Unfortunately I've been a client of this co. for 3 years. They've charged me for services performed that I NEVER ASKED FOR (they said they came & trimmed my bushes 2 days after my husband had done it himself!), and seemed to show up to mow 'when it was convenient for them,' even when the grass is wet! What a joke! The mowing teams use those riding mowers that dig huge chunks out of your grass, & then when u call to complain it's a big inconvenience for them to come out. I can't help that their mowers can't do their jobs. Chad is very rude & his wife Sheree takes the cake...she acts like she has much better things to do than talk to you when you have a concern. We were charged $16 for them to come out & do some touch ups on some spots they missed that didn't even require a mower & then they tried to say it was due to the type of grass we have. Give me a break!!! We got the $16 credited to our account yesterday, then today the mowers show up without any notice & mowed! Our back gate was locked so I'm not sure how they got back there, but in our opinion it was trespassing as we didn't know they were coming & didn't authorize the mow. So that's how they decided to recoup their $16.00 that they credited to our acct on 6/3 plus get an additional $14.00 from us...Chad is a sneaky & underhanded businessman. I wouldn't trust him with anything. I thought things would change & that's why I stayed w/them for so long...but no more. I know there are reputable companies out there that would love to have my business. This place should be closed down. Buyer beware...
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