Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Celibre Medical
|
|
Review by:
citysearch c.
|
|
Review content:
I chose Celibre over other service providers for laser hair removal despite the fact that they were significantly more expensive, because the environment seemed hygenic and the staff looked professional. So when I saw the coupon in my e-mail for 50% off for the first treatment, you can only imagine how happy I was. I called, made an appointment and asked them how much time I woould need for all the areas they listed in the contract when I went there for initial consultation - They said 1.5 hours should be enough. I went there at 4:30 on Friday night, and the spent 40 minutes taking pictures, talking etc and only started the treatment at 5:10 pm. and after they completed only the "front of the legs" at 6 pm, they said they wouldn't be able to continue since they close at 6 pm and that I had taken 2 bathroom breaks and that was not in their schedule, and that a manager would call me to discuss the "next steps". I expected them to schedule another 45 minutes to finish what they started, but guess what? they refused to finish the treatment , and they wanted to charge me $350 for the frnt of the legs, and said that it would cost me only $175 with the coupon - oh what a deal I was getting? I asked them to eaither finish what they started or give me a full refund, or otherwise I was going to dispute the charge. Their 2nd guy who contacted me via e-mail responded, and I quote "your threats are extortion and if you continue with them we will be forced to take legal action for extortion, slander and any other charges that fit your actions". Now I call that customer service.
I disputed the charges with the credit company and received the full amount they charged me. Besides the fact that they refused to finish the treatment they promised, I couldn't believe the attitude I got from them.
In summary - don't go there if you cannot go on without a bathroom break for 2 hours; otherwise you may never get your money's worth and be treated as if their incapability and lack of customer service is your fault.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|