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Businiess name:
Abra Auto Body & Glass
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Review by:
citysearch c.
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Review content:
Having a car accident is never pleasant, but this shop made it as painless and easy as possible...I thoroughly enjoyed my experience with this company. I brought in my car in and they wrote up a thorough estimate. The staff was courteous, reliable and very responsive to any of my questions or concerns. They directly handled all of the insurance adjustments and supplements necessary. The work on my car was impeccable. They called the manufacturer to insure that the car was repaired to recommended standards and essentially looked and drove like NEW! Due to my insurance company's failure to write up a thorough estimate, the repairs were delayed....and Triangle Auto Body volunteered to help me out by covering the extra days of my car rental even though it should have been the responsibility of my insurance company. Not only that, but when the rental company mistakenly charged me for the extra days Triangle Auto Body called them to fix it and get me a refund. What amazing service!!!
I must add that, as a woman, I am always sensitive to the service I receive in regards to my car. The staff at Triangle Auto Body were respectful and honest. They really went the extra mile to fix my car to the highest possible standards and provide top notch service. Special thanks to Todd and Billy for all of their hard work with my car repairs and their dealings with my insurance company and rental car company.
Pros: Customer service, A++++ Repairs (like new)
Cons: None....they are an A class establishment
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