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Businiess name:
Lawrenceville Yamaha & Honda
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Review by:
citysearch c.
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Review content:
I searched far and wide for the best price on a 2007 Honda CBR 1000. I found that Lawrenceville Honda had the best price and a good selection. I went to visit the location on a couple of occasions. Finally decide to put down a deposit. I later changed my mind and asked for my deposit back. Kenny agreed to give me my money back. Time passed and they only gave me 1/3 of my deposit back. Called back and he said the owner had changed her mind and would not give the rest of my deposit back. They offered me a credit good for one year from date of initial deposit (May 9). Called in February to make sure offer was still valid. I was told Wendy(office manager) would call me back after researching the issue. Waited three days and didn't hear form anyone. So I called back and asked for Wendy. Very rude, impolite, she stated that Kenny no longer works for them, but he stated that my credit was only good until January 30, not May 9 like previously stated. They have good prices, great selection, but they are some very lying, underhanded, and untrustworthy people. After I placed my deposit down. I started hearing alot of horrible stories about the TERRIBLE customer service. I will never do business with them again. I am starting to wonder why my original salesperson or the sales manager no longer work for them.
Pros: Selection, Price
Cons: Terrible customer service, Terrible customer service, Terrible customer service
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