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Businiess name:
Bobby Beck's Lewisville Volkswagen
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Review by:
citysearch c.
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Review content:
My recent purchase with Volkswagen is my first and the last given my experience with Lewisville Volkswagen. I purchased a certified per-owned 2006 beetle convertible. All of the selling information, website and stickers, advertised it as a CPO. The fact that I would not have to worry about service for two years was the main selling feature about the car. A month after purchase, the Beetle needed to be taken into service for the first time. I was told over the phone by the sales manager after I had dropped it off that he could not find paper work stating we had a warranty. I told him I had purchased it as a CPO so it had a two year warranty. He told me the car didn’t come with a warranty – it was something extra I had to purchase. That was not how the car was sold to me. It was always sold under the pretense it would be covered for two years. I asked even as I signed the paperwork and was assured that was true. Needless to say, I am very unhappy with my treatment from this dealer. I would not recommend doing business with Lewisville Volkswagen.
Cons: Do not honor agreements
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