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Businiess name:
Libertyville Vision Center - Buffalo Grove
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Review by:
citysearch c.
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Review content:
I have going to this doctor for many years. I am not sure he knows what is going on while he is with his patients. He used to have an optician, Trudy. Since she has passed away no one there knows how to fit a pair of glasses. Get an optician that knows how to do their job! I have spent hundreds of dollars on glasses and if you have a problem there is a sign saying, you picked them it was your choice. Not a good business practice if you don't have someone to correctly fit you to find a frame to fit your face and prescription. There wouldn't be people coming back to try and exchange what they purchased if they were fit properly to begin with. I like the doctors, but not to have the services that are being paid for makes me think it is time to find another practice where hopefully, I can have my glasses adjusted without someone telling me that there is nothing they can do and can't remember to give out a glass case and cleaner with a new pair. All I got was the dispenser telling me "you will pay" I suggest to Dr Heimlich to take some time and either train the people selling glasses or refer them to Lens Crafters where they have licensed opticians.
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