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Businiess name:
Cbeyond
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Review by:
citysearch c.
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Review content:
Cbeyond has chosen to place no emphasis on the Cbeyond management interface (Cbeyond Online). Cbeyond Online is used to manage your account, including email, phone, vm, and all other Cbeyond services.
We have used Cbeyond for 4 years.
Cbeyond online is always sooooo slooooow it is painful to administer your account.
The Cbeyond Online server is often down and always slower than any other service I know of.
I can only believe this is the result of some bad management decision.
The email administration (setting up domains, setting up email accounts, and modifying accounts) is not only slow, but the server kicks you out on most operations. (Example: after updating a mail forward the system kicks you out.)
Bottom line is they have not funded the on-line management interface and this results in a terrible waste of time attempting to manage your account. If you pay the bills, you should assume a large cost here.
If I were the president I?d assume the worst, gut the team and start over. It would cost next to nothing to buy a few high-end web servers to problem solved.
Pros: Good broadband and VOIP service
Cons: Terrible Management - Online Service Not Worth It
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