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Businiess name:
Carl Burgers Chrysler Jeep World
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Review by:
citysearch c.
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Review content:
Lots of pressure, guilt trips and (the thing they do best!!) belittling you when you say no to a deal they make. Seriously. I heard "I came in today JUST for you, this is my day off" like 5 times. I also heard "I just got off the phone with a guy who saw this car on the internet and is going to come in and test drive it tomorrow morning!" - WOW... REally? What a coincidence, out of all 286 cars on your lot?
They must have come back at us with 100 different ways to pay exactly the same amount for the car when we asked them to work on the PRICE of the car, not the term! Beware of this younger fellow named "JJ" who obviously never had a parent teach him manners, nor a boss who paid attention to his unprofessional interaction with customers. I'm sorry, but if I come in and give you a chance to get my business, the LAST thing you should do is be sarcastic and LAUGH at me when I turn you down on your offer. Treating every customer like they are an imbecile for not signing papers the instant you throw some numbers on the table will NOT get you business. Then to walk through the showroom shaking your head and laughing like "you just SHOWED US who's boss". Tool central. And to top that off... management doesnt even care that their employees are behaving this way. The manager sounded very concerned when we told him how the guy acted with us and said he was going to write him up (like I care how he reprimands his employees?) and then we see them a few minutes later laughing and doin the ol "soft-punch in the arm" thing that guys do. No apology, from anyone. Not even a courtesy one from management apologizing on behalf of him. We walked off the lot without a goodbye.
Take your business to someone who will APPRECIATE IT, hey and maybe even offer you a water or something while you wait!!!
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