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Businiess name:
Bergamos Spa Retreat
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Review by:
citysearch c.
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Review content:
OVERPRICED, BAD STAFF, AND DIRTY.
I feel very misled by the positive reviews on here. There is no possible way that someone can rate this place 5 stars given the current level of their service and the condition of the facility.
I scheduled a full body massage for myself (50 min) and pedicure for my fiance. It is very expensive for the massage (almost double what you would pay at like massage envy) and the pedicure price is a bit higher as well.
The bathroom in the men's locker room had feces in the toilet and on the floor. It was the most disgusting site I have ever seen in a bathroom. Clearly, it had not been cleaned for quite some time because there was trash everywhere.
The massage was done by someone fresh out of massage therapy school (3 months experience). He was absolutely awful and considering I paid almost 100 dollars for it made it even worse. When you go to a top dollar retreat like this you expect to pay for good service. This was pathetic.
My fiance said it was the worst pedicure she has ever gotten in her life. I dont know much about pedicures but it was clear the lady didnt do a good job.
This is not worth the money at all. It is dirty, overpriced, and the staff is not good at their jobs. The lady at the front was nice, but that is about all that was pleasant.
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